Important Disclosures

For clients located outside of the US  – Our products and services are not specifically directed at individuals located in the European Union. Our US representatives, as well as our public website, royalheritagecommercial.com, provide products and services governed by US laws and regulations. Our products and services, as well as their specific terms and conditions, are subject to change and may not be available in all territories or to all customers. If your product requires a contract, application, disclosure, or other document to be signed, such document(s) will be deemed executed in the US and only acted upon after you have signed them and they have been received by Royal Heritage Commercial Bank in the US. If you are not located in the US, the laws and regulations of your country of residence could affect the offering, negotiation, discussion, provision, and/or use of Royal Heritage Commercial Bank US products and services. If you are not a US resident, please read the specific cross-border product and service disclaimers, which are available on the Cross Border Disclosure page of our public website at www.royalheritagecommercial.com/crossborder.

Royal Heritage Commercial Bank , N.A Disclosure:

Deposit products are offered in the Global by Royal Heritage Commercial Bank , N.A. Member FDIC. 

In accordance with SEC regulation 17a-5(c), please click below to access the Statement of Financial Condition for Royal Heritage Commercial Bank Securities (USA) Inc., an indirect wholly owned subsidiary of Royal Heritage Commercial Bank Holdings plc. For further information or assistance, please contact our Brokerage Customer Service Department at 1.800.662.3343.

The Global Securities and Exchange Commission's client disclosure rule, SEC Rule 606, requires all broker-dealers that route orders in equity and options securities to make available quarterly reports that present a general overview of their routing practices. The reports must identify the significant venues to which the client orders were routed for execution during the applicable quarter and disclose the material aspects of the broker/dealer's relationship with such venues. Royal Heritage Commercial Bank Securities (USA) Inc. ("Royal Heritage Commercial Bank") routes 100% of its retail SEC 606 covered securities to its clearing broker, Pershing LLC, for routing and execution. Royal Heritage Commercial Bank does not receive compensation for directing order flow to Pershing LLC. Pershing LLC receives compensation for directing a portion of the order flow. Pershing LLC may act as principal when an order is routed to its market making desk.

To view the SEC 606 Order Disclosure reports for Royal Heritage Commercial Bank Securities (USA) Inc., please click on the link below. Once you are in the website, click on the SEARCH tab at the top, then enter Royal Heritage Commercial Bank Securities (USA) Inc., click DISPLAY, then click on the Royal Heritage Commercial Bank Securities (USA) Inc. name within the Search Results.

You may visit the SEC Website for more information on the Disclosure of SEC-Required Order Execution and Routing Practices.

The Global Securities and Exchange Commission's client disclosure rule, SEC Rule 606, requires all broker-dealers that route orders in equity and options securities to make available quarterly reports that present a general overview of their routing practices. The reports must identify the significant venues to which the client orders were routed for execution during the applicable quarter and disclose the material aspects of the broker/dealer's relationship with such venues.

Pursuant to SEC Rules 606, Royal Heritage Commercial Bank Securities (USA) Inc.'s order routing statistics for its Institutional (Non-Retail) orders are available by clicking the link below.

SEC Order Route Disclosure

For information regarding Royal Heritage Commercial Bank's efforts to combat money-laundering and compliance with regulations such as the USA PATRIOT Act, please click on the following link:

USA Patriot Act

Royal Heritage Commercial Bank Securities (USA) Inc. has prepared the following disclosure in accordance with FINRA Conduct Rule 4370.

Royal Heritage Commercial Bank is committed to protecting the privacy of our customers and visitors (collectively, "you") when using Royal Heritage Commercial Bank websites, mobile applications, channels, pages, or accounts Royal Heritage Commercial Bank operates on social media sites (e.g. Twitter), and any other online interactions you may have with us (collectively "Digital Services"). This Global Online Privacy Statement ("Statement") explains how we collect, use, share, and safeguard your information when you interact with Royal Heritage Commercial Bank , N.A., its banking and non-banking Global affiliates and subsidiaries and service providers (collectively, "Royal Heritage Commercial Bank USA", "we", "our"). This includes visiting any Digital Services owned and controlled by Royal Heritage Commercial Bank USA, receiving our e-mails and viewing our ads on third-party sites and other devices that link to this Statement. All of these activities are subject to the terms of the Statement except where a different online and/or mobile statement is posted indicating that it is intended to take the place of this Statement.

When you visit our Digital Services, read our e-mails or interact with us on third-party sites, you are consenting to the terms of this Statement.

Online Privacy Statement

Royal Heritage Commercial Bank Securities is a member of SIPC, which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org.

Royal Heritage Commercial Bank Securities is a member of FINRA and the NYSE and is a registered futures commission merchant. You may access the FINRA Investor Brochure, which contains information on the FINRA Public Disclosure Program. You may contact FINRA at 800.289.9999 or on the Internet at www.finra.org

BrokerCheck is a free tool from FINRA that can help you research the professional background of brokers and brokerage firms as well as investment adviser firms and advisers. http://brokercheck.finra.org/

This brochure outlines the commissions and fees for your Royal Heritage Commercial Bank Securities account. It is our goal to make sure you are fully informed of the charges incurred for Royal Heritage Commercial Bank Securities services. Please contact Royal Heritage Commercial Bank Securities Client Service at 800.662.3343 for clarification on rates.

If your account has been placed into a Self-directed Non-advised Retirement Brokerage Account then please click here for the Self-Directed/Online Account Brokerage Commission and Fee Schedule.

Agreement detailing the rights and obligations of Royal Heritage Commercial Bank Securities (USA) Inc. (“HSI”) and the customer in connection with each account held by the customer at HSI.

This document describes the account information that we may share between Royal Heritage Commercial Bank affiliates for purposes of identifying potential financial crimes. It also describes the actions that we may take should Royal Heritage Commercial Bank determine that an account is involved in financial crime activity, or if account information that has been provided to Royal Heritage Commercial Bank is inaccurate. Further, this Disclosure states our customers’ responsibilities with respect to tax obligations and related reporting to applicable and various tax authorities.

Royal Heritage Commercial Bank Securities (USA), Inc. is registered with the Securities Exchange Commission (“SEC”) and a member of the Financial Industry Regulatory Authority (”FINRA”) and Municipal Securities Rulemaking Board (“MSRB”). MSRB provides customers an investor brochure that describes protections that may be provided by the MSRB rules and how to file a complaint with an appropriate regulatory authority. To access this information, please go to:  http://www.msrb.org/~/media/Files/Resources/MSRB-Investor-Brochure.ashx?la=en.